Privacy Policy 

[Last updated April 18, 2024]

This Privacy Policy explains the information practices of Densen Media Group LLC doing business as DMG Productions, (“we”, “us”, or “our” “Our Company” “Company”), and the choices you can make about information collected through our websites, services, connected devices and other offerings (each a “Site” or collectively, the “Sites”). This Privacy Policy applies to any Site that links directly to this policy. Our Privacy Policy is designed to provide transparency into our privacy practices and principles.

What data do we collect?
Personal Information You Provide to Us. Personal information you may provide to Us through the Services or otherwise includes:

  • Contact data, such as your first and last name, email address, mailing addresses and phone number.
  • Payment and transactional data, such as the information necessary to process your orders when you place an order for our Services.
  • Communications that we exchange when you communicate with Us, such as when you request support, contact Us with questions or feedback, complete our surveys, communicate with us via email, engage with Us on social media or otherwise interact with Us.
  • Marketing data, such as your preferences for receiving communications about our Services, products, activities, events, and publications.
  • We may also collect technical information (e.g., device identifier, IP address, operating system, browser type).

Automatic Collection. The Company and its Service Providers (e.g., webhost, etc.) may automatically log information about you, your computer or mobile device, and your activity over time on the Site including:

  • Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, the website you visited before browsing to our website, unique identifiers (such as device ID), and general location information such as city, state or geographic area.
  • Online activity data, such as the date and time of your visit, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, search terms you enter using our Services, access times, and duration of access.
  • Precise geolocation data, such as location-based information.

Cookies and Other Data Collection Technologies. Like many online services, We use the following cookies and other technologies to facilitate some of our automatic data collection. This is discussed further below.

  • Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of tracking user activity and patterns, helping you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. This type of information is collected to make the Site more useful to you and to tailor the experience with Us to meet your special interests and needs.
  • Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns. We may use web beacons to collect information about your interactions with our email messages, such as the links you click on and whether you open or forward a message, the date and time of these interactions and the device you use to read emails.
  • Software development kits, or SDKs, which are used to incorporate third party computer code into our Application that allows our third party service providers or advertising partners to collect data directly from our Application for a variety of purposes, including to provide Us with analytics regarding the use of our Application, to integrate with social media, add features or functionality to our Application, or to facilitate online advertising.

How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  1. Register online to learn more about our Company or services
  2. Place an order for any of our products or services
  3. Voluntarily complete a customer survey or provide feedback via email
  4. Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources. We utilize Google Analytics to understand how our clients and viewers use our Website. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

How will we use your data?
Our Company collects your data so that we can:

  1. Process your order. We do not retain the data past the time necessary to process your transaction through our third party merchant processor, Wave.
  2. Manage your account.
  3. Communicate with you about your purchase.
  4. Email you with special offers on other products and services we think you might like.

We do not sell your data.
We may disclose, for a business purpose, the following categories of personal information to third parties, including our merchant processor, CRM and the Advancements team:

  • Identifiers
  • Characteristics of protected classifications
  • Unique and other online identifiers
  • Customer Records and commercial information
  • Internet or other electronic network activity information
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information
  • Geolocation Data
  • Government identifiers
  • Inferences or audience segmentation
  • Sensitive Personal Information not otherwise listed above

Information Sharing And Disclosure

We may share and disclose Information in the following ways or for any other purpose disclosed at the time of collection:

With your consent. We may disclose Information when you provide us with your consent to do so.

Legal and law enforcement purposes. We may disclose Information in response to legal process, for example in response to a court order or a subpoena, or in response to a law enforcement agency’s request. We also may disclose such Information to third parties: (i) in connection with fraud prevention activities, (ii) where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, (iii) in situations that may involve violations of our terms of use or other rules, (iv) to protect our rights and the rights and safety of others, and (v) as otherwise required by law.

Change of control. We may transfer Information in the event of a business transaction, such as if we or one of our business units or our relevant assets are acquired by, sold to, or merged with another company or as part of a bankruptcy proceeding or a business reorganization.

Service providers. Organizations that perform services for us may have access to Information to help carry out the services they are performing for us, such as, but not limited to, creation, maintenance, hosting, and delivery of our Sites and services, conduct marketing, handle payments, email and order fulfillment, administer contests, conduct research and analytics, or customer service.

Affiliates. We may disclose Information to affiliates. For example, we may share Information we collect with our affiliates to provide, improve, offer, market, and otherwise communicate with you about their own products and services. Our services may be developed, managed, marketed, and sold by a variety of our affiliates. We may share Information that may identify you internally among affiliates. We require the affiliate to protect the Information consistent with this Policy. We may also combine Information that identifies you personally with data that comes from an affiliate that has a different privacy policy. When we do that, our Policy applies to the combined data set. Advancements is an affiliate.

Linked sites. Some of our Sites contain links to other sites, including but not limited to Social Media sites, Customer Relationship Management (CRM) platforms (e.g., Hubspot), and payment processing platforms (e.g., Wave) whose information practices may be different from ours. Information you submit to other sites will be governed by the other sites’ privacy policies and terms.

How do we store your data?
Our Company securely stores your data through its secure third-party services. Financial information is processed and managed by Wave Merchant Services, unless you have chosen to use a wire or ACH transfer to pay for your Order in which case the financial information is provided by you in the limited scope of confirming the transaction.

Our Company, through its authorized third party, will keep your financial data for the time necessary to carry out your transaction and process payment. The Company will keep your personal identifying data for the duration of the services ordered by you. Once the services are complete, your  data shall be stored for as long as required by law.

Marketing
At the present time, we do not engage in direct marketing to You, but in the future, we may like to send you information about products and services of ours that we think you might like, as well as those of our partner company, Advancements.  If you do not want to receive such marketing communications, you may always opt out (if we are engaged in such marketing).  You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  1. The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
  2. The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
  3. The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  4. The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  5. The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  6. The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

In addition, if you are a California resident, you have the right to request certain information about our practices in the prior 12 months with respect to personal information. In particular, you can request the following:

  • The categories of personal information that we’ve collected.
  • The categories of sources from which we collected personal information.
  • The business or commercial purposes for which we collected or sold personal information.

You can submit a request to us for the following additional information:

  • The categories of third parties to which we’ve shared or sold personal information, and the category or categories of personal information shared or sold to each.
  • The categories of third parties to which we’ve disclosed personal information, and the category or categories of personal information disclosed to each.

If you make a request, we have one (1) month to respond to you. If you would like to exercise any of these rights, please contact us at our email: production@dmgproductions.com.

What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website.

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses Cookies, Web Beacons and SDKs, as outlined in the “What data do we collect?” section above. Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Security
We use a variety of technical, organizational and physical safeguards designed to help protect your personal information. However, security risk is inherent in all internet and information technologies and We cannot guarantee the security of your personal information.

 International Data Transfers
We are headquartered in the United States and may from time to time have service providers who operate in other countries, and your personal information may be transferred to or from the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country.

 Children
Our Services are not intended for use by children under the age of 16. If We learn that We have collected personal information of a child under 16 without the consent of the child’s parent or guardian as required by law, We will delete it as soon as possible. If you believe that We might have any personal information collected online from a child under 16, please contact Us.

Notification Regarding Privacy Policy Updates
From time to time, we may update this Privacy Policy. We will notify you about material changes to this Privacy Policy by placing a notice on our Sites. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for, and we encourage you to, periodically revisit and review this policy so that you always know our current privacy practices.

How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at production@dmgproductions.com